Please note that by using this website you are bound by 1963 The Label terms and conditions as set out on this website.

Your placement of an order indicates your acceptance of these terms and conditions. By using this website you are deemed to have read these terms and conditions and that you will be bound by them.

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PRIVACY

Please refer to our privacy policy page located at the bottom of the site for more information.

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ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

1963 The Label reserves the right at any time after receipt of your order to accept or decline your order for any reason.

1963 The Label reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department.

We may require additional verifications or information before accepting any order.

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LIABILITY

1963 The Label is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason.

Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

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DELIVERY

The delivery times provided by 1963 The Label are estimates only. 1963 The Label will not
be held accountable for late deliveries or loss or damage relating to late deliveries. We will however endeavour to provide the best possible service at all times. In the event that multiple items are ordered, part deliveries may be made where stock is not available.

All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. 1963 The Label cannot be held responsible for incorrectly entered delivery addresses.

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ACCEPTANCE OF GOODS

The buyer is responsible for inspecting the goods for fault and notifying us and receiving a return
confirmation within 5 working days of receiving the goods should there be a fault.

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ADDRESS CHANGES

1963 The Label cannot be
held responsible for an incorrect address being entered on your order. Please check your delivery and billing addresses upon checkout.

If there is an error please contact us immediately via info@1963thelabel.com, or directly via the contact page. We will attempt to update any incorrect order details, however please note that some orders cannot be adjusted if already sent.

In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.

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CUSTOMS AND OVERSEAS DUTIES

Some orders may incur a customs or import duty charge for deliveries that are outside of Australia.

1963 The Label do not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. For further information, please contact your local customs office.

All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and 1963 The Label will not pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and 1963 The Label will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees.

This is an illegal practice and we are unable to do so.